Confused? We Have Got Answers!

If you are in doubt about any of our service practices or policies, you can always contact us to clear them. In the meantime, you can review our FAQ section, where we compile the most frequently asked queries from our website visitors and users. For order specific and in depth details, we have attentive experts ready to discuss that with you at any hour.

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Frequently Asked Questions

Our FAQs answer common queries that usually cover operational and quality related aspects of our service. Read them below and get complete confidence in our practices before taking the final step.

What types of embroidery patches do you offer?

We offer almost all types of custom patches, including embroidered patches, woven patches, chenille patches, PVC patches, leather patches, and iron on or sew on backing options, and more, depending on your requirements.

Can I order custom designs or logos?

Yes, you can! We are experts in making fully custom embroidery patches. Simply send us your logo, artwork, or idea through our order page and our design team will create a perfect and precise digital proof for your approval.

Do I need to provide high quality artwork?

Although high resolution artwork is recommended for the best results, if you only have a rough design or sketch, our digitizing team can refine and convert it into a perfect mockup of your creative idea.

How long does production take?

Production time usually depends on design complexity and order size. On average, orders take 7 to 14 business days after final approval. Rush services may be available for urgent requirements.

Can I see a sample before full production?

Yes, we provide a digital proof for approval before production begins. Physical samples may also be arranged for bulk orders, depending on requirements.

What is the minimum order quantity?

No, there is no minimum order quantity with our service. You can even order a single embroidery patch with our service.

Do you ship internationally or only within the UK?

We are currently shipping all over the UK, but we are looking forward to offering global delivery for our patch products.

What happens if I am not satisfied with my order?

Customer satisfaction is important to us. If there is a manufacturing defect or the product does not match the approved design, we will review the issue and offer a replacement or refund in line with our refund policy.

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Please be free to contact us for more information about any of our products or services